Do you enjoy tackling hard-to-solve Voice Telephony issues? Are you interested in gaining exposure to exciting products? Are you looking for the opportunity for growth and learning? If you answered yes to these questions, we may have the job for you. We are seeking a talented Voice Engineer. This position will provide to perform various tasks relating to telephony operations, installation, and/or maintenance for local, off-site and/or remote locations. The Voice Engineer will provide coordination in the analysis, acquisition, and installation of remote hardware and software & will interface with internal/external customers and vendors to determine system needs. He / she will serve as technical specialist on a functional basis, for the resolution of telephony problems, will respond to Help Desk questions and will be on call support. Finally the Voice Engineer will assist in maintenance of technical architecture documentation for company’s voice infrastructure and monitor telecommunications links and telephony devices for failures and performance problems, and perform capacity planning.
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